We are committed to protecting your personal information to the highest security standards. Learn how star996 collects, uses, and safeguards your data.
Important: This Privacy Policy explains how star996 collects, processes, stores, and protects your personal data. By using our platform, you agree to the practices described in this document. Please read it carefully before registering or using any of our services.
Star996 understands that your privacy matters deeply. We do not treat your personal data as mere technical information — to us, it is the trust you place in this platform. That is why we invest in the latest data protection technologies and ensure every data handling process is conducted with transparency, responsibility, and adherence to internationally accepted standards.
As an online betting platform operating in the Malaysian market, Star996 complies with Malaysia's Personal Data Protection Act 2010 (PDPA) and all relevant international data protection standards. Our commitment to privacy goes beyond legal obligation — it is a core value of Star996, built on earning and maintaining the long-term trust of every member.
This Privacy Policy applies to all users who access the star996 website, use our mobile app, or interact with any services provided by star996. This includes website visitors, registered members, and those who simply browse the platform's content without registering.
This policy covers all types of personal information collected through our digital platforms, including the website, mobile app, and any official Star996 communication channels. It also governs how we interact with third parties closely involved in the operation of our platform.
Star996 acts as the data controller for all personal information you provide to us. We take full responsibility for how your data is processed and protected throughout your use of our services.
Star996 collects various types of information to ensure a safe, personalised user experience that meets regulatory requirements. The information we collect falls into three main categories:
Important Note: Star996 never requests your credit or debit card information directly through our platform. All financial transactions are processed through secure, licensed payment gateways.
Every piece of information we collect is used for specific, legitimate purposes. Star996 will not use your data for any purpose beyond those stated below without first obtaining your consent.
| Purpose of Use | Description | Legal Basis |
|---|---|---|
| Account Management | Account registration, login, identity verification, and account maintenance | Contract performance |
| Transaction Processing | Processing deposits, withdrawals, and all related financial activities | Contract performance |
| Regulatory Compliance | Meeting KYC, AML (Anti-Money Laundering), and regulatory reporting requirements | Legal obligations |
| Platform Security | Detecting fraud, suspicious activity, and protecting user accounts | Legitimate interests |
| Customer Support | Responding to inquiries, resolving complaints, and providing technical support | Contract performance |
| Marketing Communications | Sending promotional offers, bonuses, and platform updates (with your consent) | Consent |
| Platform Improvements | Usage data analysis to improve features and user experience | Legitimate interests |
Star996 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. However, in certain situations, we may need to share your data with the following parties:
We work with carefully selected third-party companies to support our platform operations, including payment processing providers, KYC verification services, cloud infrastructure providers, and analytics providers. All partners are bound by strict confidentiality agreements and are only permitted to process your data in accordance with our instructions.
Star996 may disclose your personal information when required by law, court order, or a request from a legitimate government authority. This includes investigations into financial crime, money laundering, or national security threats.
In the event of any merger, acquisition, or transfer of Star996's business assets, user data may be transferred as part of that transaction. We will notify you in advance should this occur and ensure your data protection remains fully intact.
Star996 never sell or disclose your personal data to third-party advertisers. Your data is used solely for platform operational purposes and regulatory compliance.
The security of your data is star996's absolute top priority. We implement multiple layers of technical and administrative protection to ensure your personal information is always safeguarded against unauthorized access, disclosure, alteration, or destruction.
All data transmitted between your device and Star996's servers is protected using the TLS 1.3 with 256-bit SSL encryption. Sensitive data such as passwords and financial information is stored in encrypted form using industry-standard encryption algorithms. Even in the event of a security breach, your data cannot be read without the appropriate encryption key.
Access to users' personal data is strictly limited to star996 staff who require it to perform their duties. All access is logged and monitored, and all staff are bound by confidentiality agreements.
Our automated security monitoring system operates around the clock to detect and respond to any threats or suspicious activity. Our cybersecurity team is on standby to act swiftly on any detected incident.
Star996 conducts regular internal and external security audits to identify and address any vulnerabilities in our systems. We also perform routine penetration testing to ensure our defences remain up to date.
Star996 uses cookies and similar tracking technologies to enhance the user experience, understand platform usage patterns, and keep your account secure. The types of cookies we use are as follows:
These cookies are required for core platform functionality and cannot be disabled. They include login session cookies, security tokens, and cookies that allow you to save basic account preferences. Without these cookies, the platform will not function properly.
These cookies help us understand how users interact with our platform — which pages are visited most frequently, how long users spend on each page, and where users encounter issues. This information is used to improve the overall user experience.
These cookies allow the platform to remember the preferences you have set, such as your selected language, time zone, and other display settings. They help deliver a more personalized and comfortable experience every time you use the platform.
You can manage your cookie settings through your browser at any time. Please note that disabling certain cookies may affect the functionality of some platform features.
Under Malaysia's Personal Data Protection Act 2010 and international data protection standards, you have the following rights regarding the personal data we hold:
To submit any request related to your privacy rights, please contact our data protection team by email at [email protected]. We will process your request within 30 business days.
Star996 retains your personal data only for as long as necessary for the purposes stated in this policy, or as required by applicable law.
Active account data is retained for the duration of your membership with star996. Following account closure, financial records and transaction data are retained for five (5) years as required under Malaysian financial law. Data that is no longer needed will be securely deleted or anonymised.
Your data is stored in secure data centres with multi-layered physical and digital security. Should data need to be transferred overseas for operational purposes, we ensure that equivalent or higher levels of protection are upheld at the destination.
Star996 is an online betting platform strictly for users aged 18 and above. We do not knowingly collect or process personal information from individuals under the age of 18.
If we discover that personal information has been collected from someone under the age of 18 without appropriate verification, we will take immediate action to delete that information and close the account in question. Parents or guardians with concerns about this matter are welcome to contact us directly.
Star996 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or platform improvements. Any significant amendments will be communicated to you via email or a prominent notice on our platform at least 14 days before taking effect.
The date of the most recent update will always be displayed at the top of this document. Your continued use of the Star996 platform after any amendment takes effect constitutes your acceptance of the updated terms.
If you have any questions, concerns, or complaints regarding your data privacy, the Star996 team is here to help. You can reach us through:
We take every privacy complaint seriously and are committed to resolving each issue within a reasonable timeframe.
All data transmitted to and from the Star996 platform is protected with bank-grade 256-bit SSL encryption.
Our team is available 24/7 to assist you with any concerns regarding your personal data.
View FAQSix core privacy protection principles we uphold to ensure your information is always kept secure.
TLS 1.3 protocol with AES-256 encryption ensures that every bit of data you send to us remains unreadable by unauthorized parties — the same standard used by leading financial institutions.
Our KYC process uses automated document verification technology that processes your data securely and in compliance with PDPA standards. Your identity information is stored in a separately isolated and protected environment.
Star996 firmly upholds the principle that your personal data is not a commodity. We have never sold, rented, or traded your information with third-party advertisers or data brokers for any commercial purpose.
Our AI-powered fraud detection system continuously monitors account activity to identify any unauthorized access attempts or suspicious behaviour, keeping your account and funds protected at all times.
We only retain your data for as long as strictly necessary. Data that has exceeded the defined retention period is securely deleted using certified, irreversible data deletion methods.
All of Star996's data processing operations are designed to fully comply with Malaysia's Personal Data Protection Act 2010. We conduct regular compliance audits to ensure our practices remain current with all legal requirements.
Your data is protected, your privacy is respected. Register with star996 today and enjoy a safe and exciting online betting experience.